Outage in Swan
LIVE incident
Resolved MajorIncident Report
We have experienced an issue with card transactions. This caused web banking and payment outages between 9.44AM and 10.05AM
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/24/2023 10:49AM
This incident has been resolved.
MONITORING
almost 2 years ago - at 11/24/2023 09:43AM
Everything is now fixed and back to normal behaviour. We'll keep it monitored.
MONITORING
almost 2 years ago - at 11/24/2023 09:37AM
We are continuing to monitor for any further issues.
MONITORING
almost 2 years ago - at 11/24/2023 09:30AM
SCT inst IN will not be processed
SCT inst OUT will be processed with a delay till the full resolution
MONITORING
almost 2 years ago - at 11/24/2023 09:21AM
We have experienced an issue with card transactions. This caused web banking and payment outages between 9.44AM and 10.05AM
Latest Swan outages
API - Server Error - 6 months ago
LIVE/PROD - API degraded performance - 7 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 7 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 7 months ago
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