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Outage in Swan

LIVE incident

Resolved Major
November 24, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We have experienced an issue with card transactions. This caused web banking and payment outages between 9.44AM and 10.05AM

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/24/2023 10:49AM

This incident has been resolved.

MONITORING over 2 years ago - at 11/24/2023 09:43AM

Everything is now fixed and back to normal behaviour. We'll keep it monitored.

MONITORING over 2 years ago - at 11/24/2023 09:37AM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 11/24/2023 09:30AM

SCT inst IN will not be processed
SCT inst OUT will be processed with a delay till the full resolution

MONITORING over 2 years ago - at 11/24/2023 09:21AM

We have experienced an issue with card transactions. This caused web banking and payment outages between 9.44AM and 10.05AM

Latest Swan outages

LIVE - Card Payments - 6 days ago
LIVE - Payments - 11 days ago

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