Outage in Swan

LIVE - International Credit Transfers and transaction history display issue

Resolved Minor
August 12, 2024 - Started about 1 year ago - Lasted about 21 hours
Official incident page

Incident Report

Since Wednesday 7th August, when users initiate at least 1 outgoing International Credit Transfer, they may experience issues loading the Web Banking transaction history page. This only affects the no code Web Banking and is only triggered by outgoing International Credit Transfers. The issue has been identified and a fix has been deployed. We are monitoring the results and will provide updates as needed.
Components affected
Swan Web-banking
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/13/2024 11:53AM

This incident has been resolved.

MONITORING about 1 year ago - at 08/12/2024 03:18PM

Since Wednesday 7th August, when users initiate at least 1 outgoing International Credit Transfer, they may experience issues loading the Web Banking transaction history page. This only affects the no code Web Banking and is only triggered by outgoing International Credit Transfers. The issue has been identified and a fix has been deployed. We are monitoring the results and will provide updates as needed.

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