Outage in Swan

LIVE - International Credit Transfers and transaction history display issue

Resolved Minor

August 12, 2024 - Started over 1 year ago - Lasted about 21 hours
Official incident page

Incident Report

Since Wednesday 7th August, when users initiate at least 1 outgoing International Credit Transfer, they may experience issues loading the Web Banking transaction history page. This only affects the no code Web Banking and is only triggered by outgoing International Credit Transfers. The issue has been identified and a fix has been deployed. We are monitoring the results and will provide updates as needed.

Components affected

Swan Web-banking

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/13/2024 11:53AM

This incident has been resolved.

MONITORING over 1 year ago - at 08/12/2024 03:18PM

Latest Swan outages

LIVE - Card Payments - 6 days ago

LIVE - SEPA Instant Credit Transfers - 11 days ago

LIVE - Payments - 11 days ago

LIVE - Verification of Payee - 12 days ago

LIVE - Card Management System - 19 days ago

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