Outage in Swan

Card management unavailable

Resolved Major
September 26, 2024 - Started 22 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 09/26/2024 12:42PM

This incident has been resolved.

MONITORING 22 days ago - at 09/26/2024 12:05PM

Starting 12:13pm CET, we began experiencing issues related to card management (except transactions) on all platforms: dashboard, web banking and access via API.
We have implemented a fix. We are monitoring the system to make sure it's working as expected.

INVESTIGATING 22 days ago - at 09/26/2024 11:53AM

We are continuing to investigate this issue.

INVESTIGATING 22 days ago - at 09/26/2024 11:11AM

The card features are back, but our technical team is still investigating

INVESTIGATING 22 days ago - at 09/26/2024 11:00AM

We are currently investigating this issue.

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