Outage in Swan

LIVE/PROD - Dashboard errors in displaying pages linked to supporting documents

Resolved Major
October 14, 2024 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Starting from 10:21CET we have been experiencing issues in our dashboard in pages linked to the supporting documents collection. These pages cannot be displayed at the moment. The issue has been identified and we are currently working on a fix. We will provide updates accordingly.
Components affected
Swan Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/14/2024 10:31AM

This incident has been resolved.

IDENTIFIED 2 months ago - at 10/14/2024 10:02AM

Starting from 10:21CET we have been experiencing issues in our dashboard in pages linked to the supporting documents collection. These pages cannot be displayed at the moment.
The issue has been identified and we are currently working on a fix. We will provide updates accordingly.

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