Outage in Swan

LIVE/PROD - Identity verification flow impacted

Resolved Minor
November 05, 2024 - Started 12 months ago - Lasted about 6 hours
Official incident page

Incident Report

Starting from 04/11/2024 16:18 CET, the QES Identification flow is impacted by a technical issue. We are currently investigating the issue and will provide updates accordingly.
Components affected
Swan API
The Status Page Aggregator Built for IT Teams

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/05/2024 03:14PM

This incident has been resolved.

MONITORING 12 months ago - at 11/05/2024 10:25AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 11/05/2024 09:40AM

Starting from 04/11/2024 16:18 CET, the QES Identification flow is impacted by a technical issue.
We are currently investigating the issue and will provide updates accordingly.

Latest Swan outages

LIVE - Delay in transaction display and sending related webhooks - 6 months ago
API - Server Error - 6 months ago
LIVE/PROD - API degraded performance - 7 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 7 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 7 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook