Outage in Swan

LIVE incident - Card payments

Resolved Minor
December 20, 2024 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

We're experiencing some failures in Card Payments when initiating 3DS resulting on some Card Transactions to be refused. We are currently investigating the issue and will provide updates accordingly.
Components affected
Swan Card payment
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 12/20/2024 10:51AM

This incident has been resolved.

INVESTIGATING 1 day ago - at 12/20/2024 09:29AM

We're experiencing some failures in Card Payments when initiating 3DS resulting on some Card Transactions to be refused.
We are currently investigating the issue and will provide updates accordingly.

Latest Swan outages

PROD/LIVE - Some delays on Outgoing International Credit Transfers - 12 days ago
PROD/LIVE - Some delays on Outgoing International Credit Transfers - 12 days ago
LIVE/PROD - Failure in processing SDD-INs - 19 days ago
LIVE/PROD - Card payments are temporarily unavailable. - 19 days ago
PROD-LIVE : outage of our API - about 2 months ago

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