Outage in Swan

Account statement generation delayed

Resolved Minor
February 01, 2025 - Started 3 months ago - Lasted 5 days
Official incident page

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Outage Details

An incident prevented us from correctly generating account statements this morning. The generation is postponed until Monday (03/02).
Components affected
Swan API Swan Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/06/2025 01:42PM

All account statements were generated before 6.30 AM of the 06/02/2025. The incident is now resolved and closed.

MONITORING 3 months ago - at 02/04/2025 01:18PM

The incident prevented us from correctly generating account statements until this morning. Our tech team has deployed a fix, and we are monitoring the results.

INVESTIGATING 3 months ago - at 02/01/2025 09:38AM

An incident prevented us from correctly generating account statements this morning. The generation is postponed until Monday (03/02).

Latest Swan outages

LIVE - Delay in transaction display and sending related webhooks - 15 days ago
API - Server Error - 21 days ago
LIVE/PROD - API degraded performance - 27 days ago
LIVE/PROD - Card payments are temporarily unavailable. - 28 days ago
LIVE/PROD - Card payments are temporarily unavailable. - 28 days ago

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