Outage in Swan

Account statement generation delayed

Resolved Minor

February 01, 2025 - Started about 1 year ago - Lasted 5 days
Official incident page

Incident Report

An incident prevented us from correctly generating account statements this morning. The generation is postponed until Monday (03/02).

Components affected

Swan API Swan Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 02/06/2025 01:42PM

All account statements were generated before 6.30 AM of the 06/02/2025. The incident is now resolved and closed.

MONITORING about 1 year ago - at 02/04/2025 01:18PM

The incident prevented us from correctly generating account statements until this morning. Our tech team has deployed a fix, and we are monitoring the results.

INVESTIGATING about 1 year ago - at 02/01/2025 09:38AM

An incident prevented us from correctly generating account statements this morning. The generation is postponed until Monday (03/02).

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