Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Swan

LIVE/PROD - Card payments are temporarily unavailable

Resolved Major
March 28, 2025 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Starting from 18:21 CET, we experienced a failure in Card Payments, resulting in some Card Transactions being refused. We are currently investigating the issue and will provide updates accordingly.
Components affected
Swan Card payment

Trusted by 1000+ teams

Need to monitor Swan outages?

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.

Ready to take control?

Start Free Trial
No credit card required
Set up in 2 minutes
14-day free trial
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/28/2025 07:12PM

The incident has been resolved. All systems are now operating normally.

INVESTIGATING about 1 year ago - at 03/28/2025 05:42PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 03/28/2025 05:32PM

Starting from 18:21 CET, we experienced a failure in Card Payments, resulting in some Card Transactions being refused.
We are currently investigating the issue and will provide updates accordingly.

Latest Swan outages

LIVE - Card Payments - 6 days ago
LIVE - Payments - 11 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook