Outage in Swan

LIVE/PROD - Card payments are temporarily unavailable.

Resolved Major
April 01, 2025 - Started 28 days ago - Lasted 10 days
Official incident page

Need to monitor Swan outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Swan, and never miss an outage again.
Start Free Trial

Outage Details

Starting from 16:30 CET, we experienced a failure in Card Payments, resulting on some Card Transactions to be refused. We are currently investigating the issue and will provide updates accordingly.
Components affected
Swan Card payment
Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 04/11/2025 12:32PM

This incident has been resolved.

MONITORING 28 days ago - at 04/01/2025 03:23PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 28 days ago - at 04/01/2025 03:12PM

Starting from 16:30 CET, we experienced a failure in Card Payments, resulting on some Card Transactions to be refused.
We are currently investigating the issue and will provide updates accordingly.

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3969 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook