Outage in Swat.io

Linkedin community management (like, reply) errors

Resolved Major
December 15, 2023 - Started about 1 year ago - Lasted 5 days
Official incident page

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Outage Details

Certain API calls trying to perform community interaction with the API (like, reply) are returning "Not enough permissions to access: partnerApiSocialActions.CREATE.20230801" and we're investigating the issue 🕵️ Publishing posts however is not affected 🙏
Components affected
Swat.io LinkedIn API
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/21/2023 08:18AM

Linkedin community management and publishing is working without issues again and therefore this incident is concluded 🎉

MONITORING about 1 year ago - at 12/20/2023 06:51AM

Although all features related to community management are working again, we actually did see some issues with publishing posts. We made another adjustment to the permissions which should resolve them and therefore are still monitoring the situation more closely 👀

MONITORING about 1 year ago - at 12/19/2023 10:29AM

We adjusted the scopes of our OAuth permissions ✍️ and after refreshing the tokens, community management related operations should work again.

IDENTIFIED about 1 year ago - at 12/19/2023 08:58AM

We identified an issue the the OAuth permission scopes 👮 and are investigating a potential solution 🔍

INVESTIGATING about 1 year ago - at 12/15/2023 08:38PM

Certain API calls trying to perform community interaction with the API (like, reply) are returning "Not enough permissions to access: partnerApiSocialActions.CREATE.20230801" and we're investigating the issue 🕵️

Publishing posts however is not affected 🙏

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