Outage in Swat.io

Instagram Carousel Posts Not Rendering Correctly in Personal Feeds

Resolved Minor

November 14, 2025 - Started 2 months ago - Lasted 6 days
Official incident page

Incident Report

We’re currently investigating an issue affecting Instagram carousel posts. When publishing a multi-image carousel, the post appears incorrectly in the personal feed of the connected Instagram account. Instead of displaying the full carousel, only a single image is shown without the ability to swipe through the remaining images. However, when viewing the post on the profile grid, the carousel is correctly recognized as a multi-image post. For now, we recommend that customers who need to publish carousel posts do so natively on Instagram until Meta resolves the issue.

Components affected

Swat.io Instagram API

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/20/2025 12:25PM

We found the nasty little 🐞 and everything is working again now.

MONITORING 2 months ago - at 11/20/2025 09:19AM

We believe we found a fix and are monitoring the situation.

INVESTIGATING 2 months ago - at 11/14/2025 02:09PM

We’re currently investigating an issue affecting Instagram carousel posts. When publishing a multi-image carousel, the post appears incorrectly in the personal feed of the connected Instagram account. Instead of displaying the full carousel, only a single image is shown without the ability to swipe through the remaining images. However, when viewing the post on the profile grid, the carousel is correctly recognized as a multi-image post.

For now, we recommend that customers who need to publish carousel posts do so natively on Instagram until Meta resolves the issue.

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