Outage in Swydo

Facebook Insights & Instagram Insights issues

Resolved Minor
June 03, 2022 - Started almost 3 years ago
Official incident page

Need to monitor Swydo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Swydo, and never miss an outage again.
Start Free Trial

Outage Details

Facebook is having issues with authorisation. Because of this, it's currently not possible to connect new or reauthorise existing Facebook Insights and Instagram Insights accounts. We're also seeing an increased error rate with "unknown errors" coming from Facebook for Instagram Insights widgets. We're in contact with Facebook to get this resolved as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 06/09/2022 04:25PM

This incident has been resolved.

IDENTIFIED almost 3 years ago - at 06/04/2022 10:14AM

The authorisation issues have been resolved. It is now possible again to connect new or reauthorise existing Facebook Insights and Instagram Insights accounts.

The increased "unknown errors" error rate for Instagram Insights widgets is still being investigated.

IDENTIFIED almost 3 years ago - at 06/03/2022 11:22AM

Facebook is having issues with authorisation. Because of this, it's currently not possible to connect new or reauthorise existing Facebook Insights and Instagram Insights accounts.

We're also seeing an increased error rate with "unknown errors" coming from Facebook for Instagram Insights widgets.

We're in contact with Facebook to get this resolved as soon as possible.

Latest Swydo outages

Facebook Ads pixel standard and custom event data temporarily unavailable for all users - 3 months ago
The Facebook and Instagram integrations' data source selection is temporarily down for some users - over 1 year ago
Twitter Ads partial outage - almost 2 years ago
Application + Integrations temporarily down - almost 2 years ago
Google Ads & Google Universal Analytics temporarily down for most users - almost 2 years ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3965 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook