Outage in Swydo

Investigating issues with online reports

Resolved Minor

January 26, 2023 - Started about 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

At the moment, some customers may have difficulty using online reports. Our team is actively investigating the incident and will update you with more details as we have them. At Swydo we’re committed to providing the best possible service. We apologize for any inconvenience and will post another update as soon as we learn more. Your Swydo Team!

Components affected

Swydo Application Swydo Integrations Swydo API

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 01/26/2023 01:10PM

We are glad to announce that the issue with online reports has been resolved. It only users who created new online reports were affected.

We are truly sorry for any inconvenience this may have caused.

Thanks again for your patience during this disruption.

Your Swydo Team!

MONITORING about 3 years ago - at 01/26/2023 11:18AM

A solution has been found that solves issues with online reports. Users should now expect online reports to work as normal.

We’re monitoring to ensure online reports work as expected.

We'll send a new update as soon as we have with more information. Our developers are fully focused on making online reports fully operational again.

Sorry for the inconvenience.

Your Swydo Team!

INVESTIGATING about 3 years ago - at 01/26/2023 10:18AM

At the moment, some customers may have difficulty using online reports. Our team is actively investigating the incident and will update you with more details as we have them.

At Swydo we’re committed to providing the best possible service. We apologize for any inconvenience and will post another update as soon as we learn more.

Your Swydo Team!

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