Securemail UI - Incident - Database isssue

Dear SYNAQ Client,

Our engineers have both identified and resolved the SYNAQ Cloud Mail incident. The service has returned to optimal functionality and we will continue to monitor the service closely.
Thank you for your patience and understanding on this matter.

Sincerely,
SYNAQ Technical Team

Dear SYNAQ Client,

Our engineers have both identified and resolved the Securemail incident. The service has returned to optimal functionality and we will continue to monitor the service closely.
Thank you for your patience and understanding on this matter.

Sincerely,
SYNAQ Technical Team

Dear SYNAQ Client,

Our engineers are still working on the incident as a matter of urgency and will continue to provide updates as they become available. We apologise again for the inconvenience caused.

Sincerely,
SYNAQ Technical Team

Dear SYNAQ Client,

Our engineers have identified the cause of the incident and are working on resolving the matter. We will continue to provide updates as they become available. We apologise for the inconvenience caused and would like to assure you that this is being treated as a matter of importance and urgency.

Sincerely,
SYNAQ Technical Team

Dear SYNAQ Client

We have identified a major Securemail UI incident where clients are experiencing a database issue - impacting message listing data.

Engineers are investigating as a matter of urgency, and we will continue to provide updates as they become available. We apologise again for the inconvenience caused.

Sincerely,
SYNAQ Technical Team