Check if SYNAQ is down, official outages, user-reported issues, and outages map.
SYNAQ is having a major outage
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more SYNAQ status data.
IsDown has tracked 38 incidents since started monitoring SYNAQ status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Oct 02, 2025
01:39 AM PDT
|
Major
Dear Clients,
We are currently investigating reports of authentication errors affecting POP and...
|
4 days |
Aug 04, 2025
06:09 AM PDT
|
Minor
Dear SYNAQ Client,
We are currently investigating an unexpected performance issue affecting the ...
|
4 days |
Jul 28, 2025
12:57 AM PDT
|
Minor
We are currently investigating an issue where the Securemail web interface is not displaying rece...
|
about 3 hours |
Jun 12, 2025
01:19 AM PDT
|
Minor
We are currently aware of and investigating an issue affecting the ability to send emails via Mic...
|
about 2 hours |
Jan 16, 2025
07:59 AM PST
|
Minor
Dear Clients,
SYNAQ CloudMail Integrated Archives are currently experiencing an incident where...
|
about 4 hours |
Jun 21, 2024
12:21 AM PDT
|
Major
Dear SYNAQ Client ,
We have identified a major Cloud Mail incident where clients are experiencin...
|
40 minutes |
May 10, 2024
01:12 AM PDT
|
Minor
Dear SYNAQ Client
We have identified a major Securemail UI incident where clients are experienci...
|
about 3 hours |
May 02, 2024
07:46 AM PDT
|
Major
Dear SYNAQ Client,
We are experiencing a service issue on the SYNAQ Cloud Mail platform.
We apo...
|
about 1 hour |
Feb 28, 2024
09:33 PM PST
|
Minor
Dear Valued Client,
We have identified a minor Cloud Mail incident where clients are experiencin...
|
about 9 hours |
No comments yet
Component | Status |
---|---|
SYNAQ Archive | OK |
SYNAQ Branding | OK |
SYNAQ Cloud Mail | OK |
SYNAQ Continuity | OK |
SYNAQ Securemail | OK |
SYNAQ Q Portal | OK |
SYNAQ provides cloud-based email management solutions including secure email, archiving, continuity services, customizable branding, and a management portal.
Monitoring SYNAQ since January 2023
Tracking 6 SYNAQ services and regions
6 incidents in 2025
SYNAQ is down. You can check SYNAQ status and incident details on the top of the page. IsDown continuously monitors SYNAQ official status page every few minutes. In the last 24 hours, there were 1 outages reported.
SYNAQ seems to be having problems. You can check SYNAQ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, SYNAQ might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the SYNAQ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SYNAQ last outage was on October 20, 2025 with the title "Intermittent SMTP Sending Issues via Outlook"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SYNAQ and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if SYNAQ is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SYNAQ's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to SYNAQ's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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