SYNAQ status updated
SYNAQ is working normally
This chart shows the number of user-reported issues for SYNAQ service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report SYNAQ is down. The map shows recent SYNAQ outages from around the world.
SYNAQ Outage MapCheck SYNAQ status history below. IsDown detects when SYNAQ is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Dear Clients,
We are currently experiencing degraded performance related to delivery from Secure...
|
Oct 28, 2025 at 10:13 AM UTC
|
about 5 hours |
|
Impact: Some users are experiencing intermittent failures when attempting to send emails via SMTP...
|
Oct 20, 2025 at 10:08 AM UTC
|
7 days |
|
Dear Clients,
We are currently investigating reports of authentication errors affecting POP and...
|
Oct 02, 2025 at 08:39 AM UTC
|
4 days |
|
Dear SYNAQ Client,
We are currently investigating an unexpected performance issue affecting the ...
|
Aug 04, 2025 at 01:09 PM UTC
|
4 days |
|
We are currently investigating an issue where the Securemail web interface is not displaying rece...
|
Jul 28, 2025 at 07:57 AM UTC
|
about 3 hours |
|
We are currently aware of and investigating an issue affecting the ability to send emails via Mic...
|
Jun 12, 2025 at 08:19 AM UTC
|
about 2 hours |
|
Dear Clients,
SYNAQ CloudMail Integrated Archives are currently experiencing an incident where...
|
Jan 16, 2025 at 03:59 PM UTC
|
about 4 hours |
|
Dear SYNAQ Client ,
We have identified a major Cloud Mail incident where clients are experiencin...
|
Jun 21, 2024 at 07:21 AM UTC
|
40 minutes |
|
Dear SYNAQ Client
We have identified a major Securemail UI incident where clients are experienci...
|
May 10, 2024 at 08:12 AM UTC
|
about 3 hours |
|
Dear SYNAQ Client,
We are experiencing a service issue on the SYNAQ Cloud Mail platform.
We apo...
|
May 02, 2024 at 02:46 PM UTC
|
about 1 hour |
Check if any SYNAQ component is down. View the current status of 6 services and regions.
| Component | Status |
|---|---|
| SYNAQ Archive | OK |
| SYNAQ Branding | OK |
| SYNAQ Cloud Mail | OK |
| SYNAQ Continuity | OK |
| SYNAQ Q Portal | OK |
| SYNAQ Securemail | OK |
IsDown has monitored SYNAQ continuously since January 2023, tracking this Email Delivery for 3 years. Over that time, we've documented 39 outages and incidents, averaging 1.1 per month.
We monitor SYNAQ's official status page across 6 components. IsDown interprets SYNAQ statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
When SYNAQ is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track SYNAQ status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks SYNAQ's status page every few minutes, across all 6 components. We combine official status data with user reports to detect when SYNAQ is down, often before the vendor announces it.
When SYNAQ status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks SYNAQ official status page for major/minor outages or downtimes. A major outage is when SYNAQ experiences a critical issue that severely affects one or more services/regions. A minor incident is when SYNAQ experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a SYNAQ outage, we send you an alert and update your dashboard and status page.
SYNAQ and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in SYNAQ status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
SYNAQ publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors SYNAQ and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
SYNAQ is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.
Monitor SYNAQ health alongside all your other vendors in a single view.
Get notified when SYNAQ is down. Filter by severity to skip noise.
Route SYNAQ outage alerts to Slack, Teams, PagerDuty, or webhooks.
Share SYNAQ service status with your team or customers on a branded page.
Looking for SYNAQ outage alerts like Downdetector? IsDown monitors SYNAQ's official status page for verified incident data, not just user reports. Know exactly when SYNAQ is down, which components are affected, and when service health is restored. Here's why official SYNAQ status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official SYNAQ status page monitoring. Know when SYNAQ is down with real time incident details. | ||
| Monitor 5,450+ services including SYNAQ in a single dashboard. | ||
| Instant SYNAQ outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: SYNAQ official status plus user reports for early outage detection. | ||
| Maintenance feed for SYNAQ | ||
| Granular alerts filtering by SYNAQ components and regions. |
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SYNAQ isn't down. You can check SYNAQ status and incident details on the top of the page. IsDown continuously monitors SYNAQ official status page every few minutes. In the last 24 hours, there were 0 outages reported.
SYNAQ is currently operational. You can check SYNAQ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of SYNAQ being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the SYNAQ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
SYNAQ last outage was on October 28, 2025 with the title "Email delivery delays from Securemail to Cloudmail"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SYNAQ and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if SYNAQ is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SYNAQ's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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