Is SYNAQ Down? Check current status

Check if SYNAQ is down, official outages, user-reported issues, and outages map.

Current SYNAQ status

SYNAQ is having a major outage

Updated from SYNAQ official status page

Intermittent SMTP Sending Issues via Outlook

started 1 day ago
Impact: Some users are experiencing intermittent failures when attempting to send emails via SMTP using Outlook. Details: We are aware of an issue causing intermittent SMTP authentication or deliv...
Check details & latest updates

SYNAQ not working for you?

SYNAQ service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
SYNAQ Outage Map

View SYNAQ Reports Map

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SYNAQ recent outages and downtime history

IsDown has tracked 38 incidents since started monitoring SYNAQ status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official SYNAQ outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 02, 2025
03:39 AM CDT
Major
POP/IMAP Authentication Errors and Portal Slowness
Dear Clients, We are currently investigating reports of authentication errors affecting POP and...
4 days
Aug 04, 2025
08:09 AM CDT
Minor
Service Degradation Affecting CloudMail, Webmail, and Mail Delivery
Dear SYNAQ Client, We are currently investigating an unexpected performance issue affecting the ...
4 days
Jul 28, 2025
02:57 AM CDT
Minor
Securemail Web Interface
We are currently investigating an issue where the Securemail web interface is not displaying rece...
about 3 hours
Jun 12, 2025
03:19 AM CDT
Minor
Investigating Issues with Sending Mail from Outlook
We are currently aware of and investigating an issue affecting the ability to send emails via Mic...
about 2 hours
Jan 16, 2025
09:59 AM CST
Minor
CloudMail Integrated Archives Delayed Delivery
Dear Clients, SYNAQ CloudMail Integrated Archives are currently experiencing an incident where...
about 4 hours
Jun 21, 2024
02:21 AM CDT
Major
Cloud Mail Network Error
Dear SYNAQ Client , We have identified a major Cloud Mail incident where clients are experiencin...
40 minutes
May 10, 2024
03:12 AM CDT
Minor
Securemail UI - Incident - Database isssue
Dear SYNAQ Client We have identified a major Securemail UI incident where clients are experienci...
about 3 hours
May 02, 2024
09:46 AM CDT
Major
Service Disruption - SYNAQ Cloud Mail
Dear SYNAQ Client, We are experiencing a service issue on the SYNAQ Cloud Mail platform. We apo...
about 1 hour
Feb 28, 2024
11:33 PM CST
Minor
CloudMail error_Mobile App access
Dear Valued Client, We have identified a minor Cloud Mail incident where clients are experiencin...
about 9 hours
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User comments about SYNAQ status

See what users are saying about SYNAQ issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

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SYNAQ components or services current status

Component Status
SYNAQ Archive OK
SYNAQ Branding OK
SYNAQ Cloud Mail MINOR
SYNAQ Continuity OK
SYNAQ Securemail OK
SYNAQ Q Portal OK
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SYNAQ provides cloud-based email management solutions including secure email, archiving, continuity services, customizable branding, and a management portal.

Monitoring SYNAQ since January 2023

Tracking 6 SYNAQ services and regions

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6 incidents in 2025

How to monitor the status of SYNAQ and all your dependencies?

IsDown is a status page aggregator that monitors if SYNAQ and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when SYNAQ, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors SYNAQ?

IsDown monitors SYNAQ health in almost real-time

Every few minutes we go to the status page of SYNAQ (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of SYNAQ's 6 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in SYNAQ, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from SYNAQ and other services.

What you get when monitoring SYNAQ with IsDown

Track SYNAQ incidents and downtimes by severity

IsDown checks SYNAQ official status page for major/minor outages or downtimes. A major outage is when SYNAQ experiences a critical issue that severely affects one or more services/regions. A minor incident is when SYNAQ experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a SYNAQ outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with SYNAQ

SYNAQ and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of SYNAQ outages and downtimes

IsDown collects all information from the outages published in SYNAQ status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming SYNAQ maintenance events

SYNAQ publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the SYNAQ outages that impact your business

IsDown monitors SYNAQ and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor SYNAQ but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor SYNAQ and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with SYNAQ or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from SYNAQ and other services.

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Send outage information from SYNAQ and other services to your tools

IsDown integrates with 20+ tools. Connect the status of SYNAQ and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share SYNAQ status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is SYNAQ down?'

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SYNAQ Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect SYNAQ outages, IsDown monitors SYNAQ's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official SYNAQ status page monitoring with real-time incident details.
Monitor 4,522+ services including SYNAQ in a single dashboard.
Instant SYNAQ outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of SYNAQ official status and user-reported issues.
Maintenance feed for SYNAQ
Granular alerts filtering by SYNAQ components and regions.
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Frequently Asked Questions

Is SYNAQ down today?

SYNAQ is down. You can check SYNAQ status and incident details on the top of the page. IsDown continuously monitors SYNAQ official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current SYNAQ status?

SYNAQ seems to be having problems. You can check SYNAQ status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a SYNAQ outage now?

Yes, there is an ongoing outage. You can check the details on the top of the page.

Is SYNAQ down today or just slow?

Yes, SYNAQ might be slow has there's an ongoing outage. You can check the details on the top of the page.

How are SYNAQ outages detected?

IsDown monitors the SYNAQ official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is SYNAQ having an outage right now?

SYNAQ last outage was on October 20, 2025 with the title "Intermittent SMTP Sending Issues via Outlook"

How to check if SYNAQ is down?

Why use IsDown to monitor SYNAQ instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor SYNAQ and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring SYNAQ?

IsDown and DownDetector help users determine if SYNAQ is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about SYNAQ's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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