Outage in Syncro
RMM Background tasks delay
Resolved Minor
March 06, 2025 - Started 4 months ago
- Lasted about 8 hours
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Outage Details
We are seeing a delay in the reporting of some RMM-related tasks in Syncro. For example, new assets are taking up to 1-2 hours to sync back and become visible within Syncro, even though the asset deployed properly. We have identified the root cause and are deploying a fix.
Latest Updates ( sorted recent to last )
4 months ago - at 03/06/2025 11:21PM
RMM performance is stable, and asset syncs are operating as expected. We will continue to monitor to ensure platform stability.
4 months ago - at 03/06/2025 06:16PM
We have deployed updates and are starting to see improvements in performance. Some RMM-related updates in Syncro currently still have a 1-2 hour delay for reporting. We are actively working to resolve these delays as quickly as possible.
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