Outage in Syncro
Scheduled Maintenance for Syncro Presence Servers
Resolved Maintenance
April 01, 2026 - Started 26 days ago
- Lasted 10 days
Incident Report
Summary AI Generated
Syncro performed scheduled maintenance on their presence servers on April 11, causing assets to appear offline intermittently during server restarts. To prevent false notifications, the offline alerts feature was temporarily paused during the maintenance window. The maintenance was completed as planned with limited downtime impact.
Syncro will be performing limited-downtime maintenance on our presence servers on April 11. Assets may appear offline for short periods while the presence servers are restarting. We will be pausing the offline alerts feature during this maintenance window to prevent any false offline alerts that may be triggered by the updates made during maintenance.
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