Outage in Synctera
Intermittent degraded performance impacting card issuance, card update endpoints, and card reveal widgets
Resolved Minor
July 21, 2026 - Started 17 days ago
- Lasted about 3 hours
Incident Report
We are currently investigating an incident affecting card issuance, card update endpoints, and card reveal widgets. Some requests are intermittently timing out due to an issue with an external service provider. We are actively monitoring the situation and will provide updates as more information becomes available.
Components affected
Synctera api.synctera.comTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
17 days ago - at 07/21/2026 09:40PM
We are observing remediation of the issue affecting card issuance, card update endpoints, and card reveal widgets. Services have recovered, but we will continue to actively monitor the situation to ensure stability.
IDENTIFIED
17 days ago - at 07/21/2026 07:55PM
We are currently investigating an incident affecting card issuance, card update endpoints, and card reveal widgets. Some requests are intermittently timing out due to an issue with an external service provider. We are actively monitoring the situation and will provide updates as more information becomes available.
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