Outage in Synthesia

Video Generation Delays

Resolved Minor

March 18, 2026 - Started 12 days ago - Lasted about 20 hours
Official incident page

Incident Report

We're currently experiencing delays with video generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have more information.

Components affected

Synthesia Video generation

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Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 03/19/2026 11:34AM

This incident has been resolved.

MONITORING 11 days ago - at 03/19/2026 10:53AM

A fix has been implemented. Video generation has been restored to normal, and we're monitoring the results.

IDENTIFIED 11 days ago - at 03/19/2026 09:33AM

We're experiencing further delays with video generation. Our Engineering teams have identified the issue, and we're working to restore generation times to normal. We'll provide additional updates as information becomes available.

MONITORING 11 days ago - at 03/18/2026 11:46PM

A fix has been implemented, and we are monitoring the results.

IDENTIFIED 12 days ago - at 03/18/2026 05:28PM

Our Engineering Teams have identified the issue, and are working to restore generation times to normal. We'll continue to provide further updates as soon as we have more information.

INVESTIGATING 12 days ago - at 03/18/2026 03:41PM

We're currently experiencing delays with video generation. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have more information.

Latest Synthesia outages

Video Generation Delays - 3 days ago

Video Generation Outage - 21 days ago

Issue previewing and generating speech with a subset of voices - about 2 months ago

Video Generation Outage - 2 months ago

Editor and interactive share player failing to load - 2 months ago

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