Outage in Synthesia
Video Generation Delays
Resolved MinorIncident Report
We're currently aware of an issue resulting in longer than normal generation times for videos that contains Express-2 avatars. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
Components affected
Synthesia Video generationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/06/2026 07:09PM
Our Engineering teams have now implemented a fix, and the issue has been resolved. All videos containing Express-2 avatars should be back to normal generation times.
INVESTIGATING
about 1 month ago - at 05/06/2026 04:43PM
We're currently aware of an issue resulting in longer than normal generation times for videos that contains Express-2 avatars. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
Latest Synthesia outages
Support Service Unavailable - 18 days ago
Delayed Generation Delays - 25 days ago
Video Generation Issues - about 1 month ago
Video Generation Delays - about 2 months ago
Video Generation Delays - about 2 months ago
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