Outage in Synthesia
Synthesia Loading Issues
Resolved MajorIncident Report
We're currently aware of an issue where the platform is inaccessible. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
Components affected
Synthesia Editor Synthesia Video Sharing Synthesia Public API Synthesia Video generationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 04/16/2026 12:39PM
This incident has been resolved.
INVESTIGATING
3 days ago - at 04/16/2026 12:02PM
We can confirm we have resolved the issues with accessing the platform, video generation, our public API and share page. We are aware of an issue impacting accessing the editor and our engineering teams are investigating the root cause. We will continue to provide updates as we receive more information.
INVESTIGATING
3 days ago - at 04/16/2026 11:19AM
We are also aware of issues affecting video generation, our API, the share page and embeds being inaccessible. Our engineering teams are working to resolve this and we will provide updates as soon as we have further information.
INVESTIGATING
3 days ago - at 04/16/2026 11:19AM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 04/16/2026 10:58AM
We are continuing to investigate this issue.
INVESTIGATING
3 days ago - at 04/16/2026 10:54AM
We're currently aware of an issue where the platform is inaccessible. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
Latest Synthesia outages
Video Generation & Performance Issues - 11 days ago
Watch page and Share player failing to display - 17 days ago
Video Generation Delays - 23 days ago
Video Generation Delays - about 1 month ago
Video Generation Outage - about 1 month ago
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