Outage in Synthesia

Synthesia Loading Issues

Resolved Minor

September 02, 2026 - Started 23 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Synthesia experienced platform loading issues for approximately 1.5 hours, affecting Video Sharing, the Public API, the Editor, and Video Generation. Users encountered delays accessing the platform during this period. A fix was implemented and the incident was fully resolved within the same timeframe.

We are aware of issues affecting platform loading and some may experience delays in the platform. Our engineering team are aware of this and investigating the issues. We will update as soon as we have further information.

Components affected

Synthesia Editor Synthesia Video generation Synthesia Video Sharing Synthesia Public API

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Latest Updates ( sorted recent to last )

RESOLVED 23 days ago - at 09/02/2026 04:22PM

This incident has been resolved. Thanks for your patience!

MONITORING 23 days ago - at 09/02/2026 03:23PM

A fix has been implemented and we are monitoring results.

INVESTIGATING 23 days ago - at 09/02/2026 02:53PM

Latest Synthesia outages

Dubbing Issues - about 2 months ago

Performance Issues - about 2 months ago

Video Generation Delays - 2 months ago

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