Outage in Sypht
Extraction Issues with Dates
Resolved Minor
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Outage Details
Components affected
Sypht KwikTagLatest Updates ( sorted recent to last )
This incident has been resolved. We're sorry for any inconvenience.
A fix has been implemented and we are monitoring the results.
Fix identified for the date extraction issue. We're testing the fix and will deploy as soon as possible.
We are continuing to work on a fix for this issue.
The issue with date extraction challenges has been identified and we are working through implementing this hot fix.
We apologize for any inconvenience and will notify you once we've implemented the fix.
Thank you.
We are currently investigating an issue with our date extractions for all our products (invoices, receipts, NDIS Claims, and so on)
Dates in this specific format are experiencing issues: D-MMM-YY (e.g. 1-Nov-22, 2-Oct-22, 9-Sep-22)
Dates in other formats do NOT appear to have any issue (e.g. 9-10-22, 1 SEP 2022, 1/10/22, 09/10/22)
We'll keep you updated as we work through this issue.
Apologize for any inconvenience.
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