Outage in Sypht
Extraction Issues with Sypht.NDIS.ReferenceNO
Resolved MinorIncident Report
We have discovered an issue with Sypht.NDIS.ReferenceNo incorrectly extracting the reference number from NDIS documents in some cases.
We have identified the issue and are working to correct it.
Will keep you posted.
Sorry for any inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
almost 3 years ago - at 11/07/2022 06:12AM
This incident has been resolved. We're sorry for any inconvenience.
MONITORING
almost 3 years ago - at 11/07/2022 02:35AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
almost 3 years ago - at 11/06/2022 10:51PM
We have identified a fix for Sypht.NDIS.ReferenceNo issue. We're currently testing it and will deploy it as soon as possible.
IDENTIFIED
almost 3 years ago - at 11/05/2022 01:30AM
We have discovered an issue with Sypht.NDIS.ReferenceNo incorrectly extracting the reference number from NDIS documents in some cases.
We have identified the issue and are working to correct it.
Will keep you posted.
Sorry for any inconvenience.
Latest Sypht outages
Sypht workflow outage issue - documents failing during processing. - over 2 years ago
Sypht App unresponsive when opening documents - over 2 years ago
Extraction Issues with Dates - about 3 years ago
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