Outage in Sypht

Extraction Issues with Sypht.NDIS.ReferenceNO

Resolved Minor
November 05, 2022 - Started over 2 years ago - Lasted 2 days
Official incident page

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Outage Details

We have discovered an issue with Sypht.NDIS.ReferenceNo incorrectly extracting the reference number from NDIS documents in some cases. We have identified the issue and are working to correct it. Will keep you posted. Sorry for any inconvenience.
Components affected
Sypht KwikTag
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 11/07/2022 06:12AM

This incident has been resolved. We're sorry for any inconvenience.

MONITORING over 2 years ago - at 11/07/2022 02:35AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 11/06/2022 10:51PM

We have identified a fix for Sypht.NDIS.ReferenceNo issue. We're currently testing it and will deploy it as soon as possible.

IDENTIFIED over 2 years ago - at 11/05/2022 01:30AM

We have discovered an issue with Sypht.NDIS.ReferenceNo incorrectly extracting the reference number from NDIS documents in some cases.

We have identified the issue and are working to correct it.

Will keep you posted.

Sorry for any inconvenience.

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