Outage in SysAid
Service disruptions / Performance degradation
Resolved Major
July 02, 2026 - Started about 1 month ago
- Lasted about 2 hours
Incident Report
Our team has identified a service disruption / performance degradation, we are currently investigating and will update accordingly. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status)Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions.Sincerely,The SysAid Team
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 1 month ago - at 07/02/2026 09:21PM
Our team has identified a service disruption / performance degradation, we are currently investigating and will update accordingly. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status)Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions.Sincerely,The SysAid Team
INVESTIGATING
about 1 month ago - at 07/02/2026 09:31PM
Our team is currently investigating a service disruption / performance degradation. We’re working to identify the root cause of this issue as soon as possible. You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status) Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions. Sincerely, The SysAid Team
MONITORING
about 1 month ago - at 07/02/2026 09:35PM
Our team has implemented a fix for this service disruption / performance degradation and we are monitoring the situation.You can visit the following page for ongoing updates: [SysAid’s Cloud Status Page](https://www.sysaid.com/support/cloud-status)Feel free to contact our [Customer Care Team](https://helpdesk.sysaid.com/servicePortal) directly if you have any questions.Sincerely,The SysAid Team
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