Tableau Service Disruption

We have identified that any published data sources that sustained a change or any Flow that uses an extract that was modified between October 28 at 20:20 UTC and October 29 at 18:50 UTC could potentially be affected. As such, we have revised the start time of the incident to more accurately reflect the time customers may have begun to experience impact.

As a possible workaround, please follow the steps outlined in the following Knowledge Article https://help.salesforce.com/s/articleView?id=003077016&type=1.

We’ll provide another update as additional information becomes available.

Our teams have identified that this issue only affects published data sources that are extracts. As a possible workaround, please follow the steps outlined in the following Knowledge Article https://help.salesforce.com/s/articleView?id=003077016&type=1

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

We are continuing to investigate the trigger for this issue and are exploring potential mitigation strategies to resolve the impact as quickly as possible.

We’ll provide an update in 60 minutes or sooner if additional information becomes available.

We are investigating a potential cause of an issue where customers may encounter load a view failures for views based on extracts