Outage in Tactiq

MS Teams meetings are not transcribed or saved

Resolved Major
December 07, 2023 - Started about 1 year ago
Official incident page

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Outage Details

We are currently investigating an issue where, for many Tactiq users, Microsoft Teams meetings are either not transcribed or not saved. Apologies for the inconvenience!
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/09/2023 04:07AM

This incident has been resolved.

MONITORING about 1 year ago - at 12/08/2023 01:23PM

Version 3.1.1307 of the Chrome Extension has been released with a fix, and automatic updates will happen soon. We will continue monitoring the situation.

IDENTIFIED about 1 year ago - at 12/08/2023 12:16AM

We have submitted an update with the fix to the Chrome Web Store and are awaiting their approval.

IDENTIFIED about 1 year ago - at 12/08/2023 12:00AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 12/07/2023 10:54PM

We are currently investigating this issue.

IDENTIFIED about 1 year ago - at 12/07/2023 10:51PM

The issue affects only non-"new" versions of Teams. As a workaround, please switch to the new Teams version. We are working on a fix.

INVESTIGATING about 1 year ago - at 12/07/2023 10:41PM

We are currently investigating an issue where, for many Tactiq users, Microsoft Teams meetings are either not transcribed or not saved. Apologies for the inconvenience!

Latest Tactiq outages

Slack integration is not working in workflows - about 2 months ago
app.tactiq.io is not loading for a number of users after signing in - 6 months ago
"Your meeting list is being prepared" message is shown to some users - 7 months ago
Zoom transcripts default to Arabic for some users - 11 months ago
Screenshots and File Upload is unavailable - about 1 year ago

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