Outage in Tailscale
Tailscale Support issues
Resolved Minor
March 18, 2026 - Started about 1 month ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Tailscale experienced a 2.2-hour service disruption where upstream service provider issues caused delays in creating new support tickets and processing replies to existing tickets through both contact forms and email. The support system functionality was impacted, but no ticket data was lost during the incident. A fix was deployed and the service was restored to normal operation with continued monitoring.
Due to problems with upstream service providers, creation of new Tailscale Support tickets and replies to existing tickets are currently delayed, both via the contact form and via email. The submissions and replies are not lost and we are working to get them processed as soon as possible.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 03/18/2026 02:13PM
A fix has been deployed and we are monitoring for any further problems.
IDENTIFIED
about 1 month ago - at 03/18/2026 12:13PM
Due to problems with upstream service providers, creation of new Tailscale Support tickets and replies to existing tickets are currently delayed, both via the contact form and via email. The submissions and replies are not lost and we are working to get them processed as soon as possible.
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