Outage in Talis

Lean Library Workspace Google Docs Add-on Installation

Resolved Minor
July 17, 2025 - Started 3 months ago - Lasted 7 days
Official incident page

Incident Report

We are currently aware of an issue where users attempting to install the Lean Library Workspace add-on to Google Docs are being prompted to request access. Our team is investigating the cause and working to restore normal installation access as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/24/2025 09:32AM

This has now been resolved, and the addon is working as normal. Users who are continuing to experience difficulties should clear their cookies and re-install the extension. If the issue persists, please don't hesitate to contact us. Many thanks for your patience as our team worked to resolve this.

INVESTIGATING 3 months ago - at 07/24/2025 08:50AM

We are currently experiencing an issue affecting users of the Lean Library Workspace Google Docs add-on and new users attempting to install the add-on. No changes to the add-on have been made on our end. We’re working with Google’s team to resolve this issue as soon as possible, and are awaiting their fix. We will continue to monitor the situation and update users as soon as this is resolved.

INVESTIGATING 3 months ago - at 07/21/2025 01:39PM

We are currently experiencing an issue where users are unable to install or launch the Lean Library Workspace Google Docs add-on.

Our team is investigating the cause and working to restore functionality as soon as possible

INVESTIGATING 3 months ago - at 07/17/2025 09:21AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 07/17/2025 09:20AM

We are currently aware of an issue where users attempting to install the Lean Library Workspace add-on to Google Docs are being prompted to request access.

Our team is investigating the cause and working to restore normal installation access as soon as possible.

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