Message Delivery Failure, Commio Outage

The issue impacting SMS message delivery has been resolved. Our third-party messaging provider, Commio, has confirmed that their services are now operating normally.

More details regarding the incident can be found here: https://status.commio.com/#

Message delivery delays related to our third-party messaging provider, Commio, have been resolved. Commio has reported that the messages sent during this window were queued and then processed once the issue was resolved.

We are continuing to monitor performance closely to ensure messages are delivered as expected.

Importantly, emergency messages were not impacted during this incident.

We appreciate your patience and understanding while this issue was being addressed.

TalkingPoints is currently experiencing delays in SMS message delivery due to an issue with Commio, our third-party messaging provider. As a result, some SMS messages may not be delivered or may be delayed.

We want to assure you that the TalkingPoints platform remains fully operational. Our team is actively monitoring the situation and working with Commio to resolve the issue as quickly as possible.

We apologize for the inconvenience and will provide updates as more information becomes available.

Please review the status page of our third-party provider, Commio, for real-time updates: https://status.commio.com/