Outage in Tamara
Increased Latency During the Payment Journey
Resolved Minor
September 01, 2026 - Started 16 days ago
- Lasted 31 minutes
Incident Report
Dear valued merchants and customers,
We are currently experiencing increased latency in the payment journey across the UAE and KSA. Customers may experience significant delays after entering the OTP on the payment plan page and before completing the down payment.
Our teams are actively investigating the issue and working to restore normal performance as quickly as possible.
We apologise for the inconvenience and will provide further updates as they become available.
Regards
Tamara
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UPDATE
16 days ago - at 09/01/2026 04:43PM
Dear valued merchants and customers,
We are currently experiencing increased latency in the payment journey across the UAE and KSA. Customers may experience significant delays after entering the OTP on the payment plan page and before completing the down payment.
Our teams are actively investigating the issue and working to restore normal performance as quickly as possible.
We apologise for the inconvenience and will provide further updates as they become available.
Regards
Tamara
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