Outage in Tango Card
Primary Order System Suffering Slowdown
Resolved Major
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Outage Details
Components affected
Tango Card RaaS API v2 - Production Tango Card Rewards Genius - Production Tango Card Reward Link - ProductionLatest Updates ( sorted recent to last )
The issue is resolved now. Select orders that failed between 9:30-11:30am PST can be retried and should go through successfully.
The issue has been identified and a fix is being implemented.
A fix is in, and we are monitoring. Processing appears to be back to normal flows.
As of around 9:30 am Pacific a slowdown in our order systems causing many errors in our processing system. This issue is identified.
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