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This incident has been resolved.
The Reward Link Service went into an outage state at 16:55 UTC, causing both orders and recipient redemptions to fail. Both orders and redemptions are now succeeding, and we are continuing to monitor to ensure system health.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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