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Outage in Tango Card

Order History Delayed

Resolved Minor
November 04, 2026 - Started 7 days ago - Lasted about 1 hour
Official incident page

Incident Report

Order history in Tango Portal is delayed by 2-3 hours, and may be delayed in RaaS get order calls. We have fixed the underlying cuase and are processing the delayed history. This issue will be resolved when order history is current. Orders have been fulfilled as expected and there is no impact to recipients.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 11/04/2026 11:04PM

This incident has been resolved.

IDENTIFIED 7 days ago - at 11/04/2026 10:07PM

Order history in Tango Portal is delayed by 2-3 hours, and may be delayed in RaaS get order calls. We have fixed the underlying cuase and are processing the delayed history. This issue will be resolved when order history is current.

Orders have been fulfilled as expected and there is no impact to recipients.

Latest Tango Card outages

Some UTIDs Unvailable - 7 days ago
Tango Orders are failing - about 2 months ago
Orders are failing - about 2 months ago

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