Outage in TapClicks

X (Twitter) Ads Connector Outage

Resolved Minor
May 23, 2025 - Started 4 days ago - Lasted 4 days
Official incident page

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Outage Details

Description: Tapclicks is currently experiencing an outage with the X (formerly Twitter) Ads Connector. This issue is due to an external service disruption on X Ads' side, which is impacting our ability to retrieve new advertising data via their API. Impact: New data from X Ads is currently unavailable in Tapclicks. Previously imported data remains intact and accessible. Next Steps: We are monitoring the situation and awaiting further updates from X. We will provide additional information as it becomes available. Thank you for your patience and understanding.
Components affected
TapClicks TapAnalytics/TapReports
Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 05/27/2025 04:53PM

X Ads have restored their API over the weekend and after monitoring, we can confirm a majority of customers fetches have been successfully completing.

We will close this incident as the connection now appears to be stable. If you are still facing issues with the X Ads connection, please reach out to support.

Thank you,
The TapClicks Team

IDENTIFIED 4 days ago - at 05/23/2025 04:00PM

Description:
Tapclicks is currently experiencing an outage with the X (formerly Twitter) Ads Connector. This issue is due to an external service disruption on X Ads' side, which is impacting our ability to retrieve new advertising data via their API.

Impact:

New data from X Ads is currently unavailable in Tapclicks.

Previously imported data remains intact and accessible.

Next Steps:
We are monitoring the situation and awaiting further updates from X. We will provide additional information as it becomes available.

Thank you for your patience and understanding.

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