Outage in Taplytics

Elevated Response Times

Resolved Minor
December 17, 2024 - Started 12 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue causing elevated response times across all SDKs and APIs and for push notifications
Components affected
Taplytics Real-time Results Engine Taplytics REST API

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 12/17/2024 07:11PM

This incident has been resolved.

MONITORING 12 months ago - at 12/17/2024 05:57PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 12/17/2024 05:01PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 12/17/2024 03:57PM

We are currently investigating an issue causing elevated response times across all SDKs and APIs and for push notifications

Latest Taplytics outages

Elevated Response Times - about 1 year ago
Minor Push Notification Delays - over 1 year ago
Elevated error rates and response times on Taplytics APIs - over 1 year ago
Degraded User Insights - almost 2 years ago
Degraded User Insights and Push Performance - almost 2 years ago

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