Outage in Tavus

Some conversations not initiating

Resolved Minor

January 15, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

A GPU provider is encountering an issue causing for some conversations to not properly initiate. We are shifting traffic away from this provider

Components affected

Tavus Conversational Video Interface

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/15/2026 08:26AM

This incident has been resolved.

MONITORING about 1 month ago - at 01/15/2026 07:41AM

All traffic has been diverted from this provider, and our team is continuing to monitor the situation.

IDENTIFIED about 1 month ago - at 01/15/2026 07:24AM

A GPU provider is encountering an issue causing for some conversations to not properly initiate. We are shifting traffic away from this provider

Latest Tavus outages

Conversations slow to join - 3 days ago

Conversations are seeing delayed initiation - 23 days ago

Some conversations not initiating due to webRTC issue - 25 days ago

Increased wait times for replica to join conversations - about 1 month ago

Temporary Video Generation Outage - about 2 months ago

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