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Outage in Tavus

Some conversations not initiating due to webRTC issue

Resolved Minor
January 21, 2026 - Started 24 days ago - Lasted about 3 hours
Official incident page

Incident Report

A small portion of conversations are having issues initiating due to a WebRTC issue. We've been working closely with our webRTC partner to investigate the radius of impact and issue. The issue has been identified and a fix is being implemented.

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 01/21/2026 10:39PM

his incident has been resolved.

MONITORING 24 days ago - at 01/21/2026 10:09PM

The fix has been deployed with our WebRTC partner, and we’re continuing to closely monitor conversations.

IDENTIFIED 24 days ago - at 01/21/2026 07:28PM

A small portion of conversations are having issues initiating due to a WebRTC issue. We've been working closely with our webRTC partner to investigate the radius of impact and issue. The issue has been identified and a fix is being implemented.

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