Outage in tawk.to

Unable to load Dashboard, Widget, and Knowledge Base

Resolved Major
November 18, 2025 - Started about 1 month ago - Lasted about 12 hours
Official incident page

Incident Report

The source of the failure has been identified as an issue with our upstream provider We are closely monitoring the incident and taking steps to resolve it
Components affected
tawk.to Website tawk.to Dashboard tawk.to Widget tawk.to Hosted Pages

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/19/2025 12:22AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 11/18/2025 04:38PM

We are seeing traffic recovering, some user might not be able to load the website while we are closely monitoring the incident

IDENTIFIED about 1 month ago - at 11/18/2025 12:11PM

The source of the failure has been identified as an issue with our upstream provider
We are closely monitoring the incident and taking steps to resolve it

Latest tawk.to outages

Unable to load Dashboard and Widget stuck at reconnecting - 28 days ago
Failure to deliver push notification for mobile application - over 1 year ago
AI Assistant Outage - about 2 years ago
Delays in email deliveries to @gmail.com mailboxes - about 2 years ago
Widget Outage - about 3 years ago

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