Outage in TaxBit

Cloud service provider outage

Resolved Major
October 20, 2025 - Started 14 days ago - Lasted 1 day
Official incident page

Incident Report

There is an outage with our cloud service provider (AWS) that is currently affecting many TaxBit services. We are investigating to identify the full impact and explore mitigation steps.

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 10/21/2025 05:07PM

All functionality has been restored.

INVESTIGATING 14 days ago - at 10/20/2025 09:32PM

Tax API functionality has been restored. Cost basis calculations are now processing successfully and we are processing the queue of impacted accounts. Experience within the Taxbit dashboard is still partially degraded as dependent services recover.

INVESTIGATING 14 days ago - at 10/20/2025 06:00PM

Issues with our cloud service provider continue to impact portions of the platform. Our engineering teams are actively working to restore full functionality as quickly as possible. Some services may be slow or temporarily unavailable.

Login to the Tax Dashboard has been restored.

Pricing data is potentially delayed in the Accounting Suite.

INVESTIGATING 14 days ago - at 10/20/2025 07:36AM

There is an outage with our cloud service provider (AWS) that is currently affecting many TaxBit services. We are investigating to identify the full impact and explore mitigation steps.

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