Outage in TC2000
Trouble logging into TC2000
Resolved MajorIncident Report
We are currently investigating a network issue that is preventing some customers from logging in to TC2000 and are working to get it resolved.
Brokerage clients can manage orders and positions through either of the following:
The client portal at https://www.tc2000.com/brokerage/accountportal.
Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T
Components affected
TC2000 SoftwareLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 11/10/2025 04:37PM
This incident has been resolved.
MONITORING
1 day ago - at 11/10/2025 03:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
1 day ago - at 11/10/2025 03:11PM
The issue has been idetified and a fix is being implemented.
INVESTIGATING
1 day ago - at 11/10/2025 02:43PM
We are currently investigating a network issue that is preventing some customers from logging in to TC2000 and are working to get it resolved.
Brokerage clients can manage orders and positions through either of the following:
The client portal at https://www.tc2000.com/brokerage/accountportal.
Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T
source IsDown
Possible Outage Indicated by User Reports
Reports started 15 minutes before official outage was reported
Latest TC2000 outages
Problem with calls to customer service - 22 days ago
Version 7 download problem - 25 days ago
Problem with streaming realtime data - 29 days ago
Problem logging into TC2000 - 29 days ago
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