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Outage in TC2000

TC2000 Web Platform & Parallels Desktop Client

Resolved Minor
February 04, 2026 - Started 3 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently working on an issue with the TC2000 Web Platform and the Parallels Desktop Client. The Windows desktop version is operational and can be installed from https://www.tc2000.com/download. Brokerage clients who use Parallels can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 02/04/2026 07:01PM

This incident has been resolved.

INVESTIGATING 3 days ago - at 02/04/2026 05:30PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 02/04/2026 05:30PM

We are currently working on an issue with the TC2000 Web Platform and the Parallels Desktop Client.

The Windows desktop version is operational and can be installed from https://www.tc2000.com/download.

Brokerage clients who use Parallels can manage orders and positions through either of the following:
The client portal at https://www.tc2000.com/brokerage/accountportal.
Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T

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