Outage in Teachable

Teachable Payments Gateway intermittent Payout delay

Resolved Minor
November 28, 2024 - Started 5 months ago - Lasted 5 days
Official incident page

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Outage Details

We've identified a delay in payouts for some creators leveraging Teachable's Payment Gateway. Our team is working as quickly as possible on a fix. We understand the importance of this situation and are taking it very seriously. We'll share an update as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/03/2024 06:21PM

This incident has been resolved.

MONITORING 5 months ago - at 11/29/2024 05:30PM

We're monitoring a delay in payouts for some creators leveraging Teachable's Payment Gateways. Stripe (our underlying payment provider) notified us of an unexpected delay affecting payouts on 11/29 to our European payout accounts. We expect all payment delays to be resolved by Tuesday, 12/3.

IDENTIFIED 5 months ago - at 11/28/2024 10:29PM

We've identified a delay in payouts for some creators leveraging Teachable's Payment Gateway. Our team is working as quickly as possible on a fix. We understand the importance of this situation and are taking it very seriously. We'll share an update as soon as possible.

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