Outage in Teachable

Video loading issue in Chrome for schools with a custom domain

Resolved Major
June 25, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

We've identified an issue preventing Teachable schools with a custom domain from loading videos in Chrome for creators and their students. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/25/2025 04:32PM

After further investigation, we’ve confirmed that this video loading issue in Chrome only affected a single school using a custom domain. No broader platform impact was identified. Thank you for your patience.

INVESTIGATING 1 day ago - at 06/25/2025 04:02PM

We've identified an issue preventing Teachable schools with a custom domain from loading videos in Chrome for creators and their students. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.

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