Outage in Teachable
Video loading issue in Chrome for schools with a custom domain
Resolved MajorIncident Report
We've identified an issue preventing Teachable schools with a custom domain from loading videos in Chrome for creators and their students. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 06/25/2025 04:32PM
After further investigation, we’ve confirmed that this video loading issue in Chrome only affected a single school using a custom domain. No broader platform impact was identified. Thank you for your patience.
INVESTIGATING
11 months ago - at 06/25/2025 04:02PM
We've identified an issue preventing Teachable schools with a custom domain from loading videos in Chrome for creators and their students. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
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