Outage in Teachable

Issues loading some PDF files

Resolved Minor
July 09, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

The team has identified an issue impacting the URLs for PDF files resulting in those files being temporarily inaccessible. We're working as quickly as possible to understand the root cause to resolve the issue. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 07/09/2025 04:48PM

Our team has resolved an issue with loading PDF files. During that timeframe, users would have not been able to view PDFs as students or creators. We apologize for the disruption and thank you for your patience.

IDENTIFIED 4 months ago - at 07/09/2025 03:34PM

The team has identified an issue impacting the URLs for PDF files resulting in those files being temporarily inaccessible. We're working as quickly as possible to understand the root cause to resolve the issue. Thank you for your patience and understanding.

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