Outage in Teachable
Transaction Earnings are not being calculated properly
Resolved MinorIncident Report
We are aware of an issue impacting calculating transaction earnings, causing some transactions to report $0 in earnings.
Transactions are being processed normally and the correct earnings will be resolved when we fix the issue. We are investigating the root cause and will update this status once we have identified the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 12 hours ago - at 01/09/2026 06:22PM
This incident has been resolved.
MONITORING
about 14 hours ago - at 01/09/2026 04:05PM
A fix has been implemented and we are monitoring the results. On teachable:pay, some earnings from the last 24 hours have been delayed, but will be transferred by the end of the day.
INVESTIGATING
about 15 hours ago - at 01/09/2026 03:04PM
We are aware of an issue impacting calculating transaction earnings, causing some transactions to report $0 in earnings.
Transactions are being processed normally and the correct earnings will be resolved when we fix the issue. We are investigating the root cause and will update this status once we have identified the issue.
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