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Outage in Teachable

Limited payment options available for some regions

Resolved Major
January 17, 2026 - Started 9 days ago - Lasted 1 day
Official incident page

Incident Report

An upstream issue with the Open Exchange Rates API is causing intermittent errors in our application and may impact Buy Now, Pay Later providers.

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 01/19/2026 01:20AM

Open Exchange Rates has restored service and currency conversion is now functioning normally.

Buy Now, Pay Later (BNPL) options are once again available for all supported regions.

Thank you for your patience.

MONITORING 9 days ago - at 01/17/2026 09:18PM

We have deployed a fix to ensure checkout pages load correctly while Open Exchange Rates continues to experience issues.

Buy Now, Pay Later (BNPL) options such as Klarna will remain temporarily unavailable for affected regions (SEK, NOK, DKK, CZK) until Open Exchange Rates fully restores service.

We will continue to monitor and provide updates as the situation progresses. For more information on the status of the Open Exchange Rates incident please visit their status page https://status.openexchangerates.org/.

MONITORING 9 days ago - at 01/17/2026 02:20PM

Our currency exchange partner, Open Exchange Rates, has reported partial service restoration following an upstream incident that caused missing currency data. As a result we found a small number of buyers from the impacted countries were unable to load the checkout page. Specifically, we found Krone (SEK, NOK, DKK, CZK) based currencies were primarily impacted. As Open Exchange Rates continues to resolve the issue we fully expected our systems to perform as expected. For more information on the status of the Open Exchange Rates incident please visit their status page https://status.openexchangerates.org/.

MONITORING 9 days ago - at 01/17/2026 02:19PM

Update: Our currency exchange partner, Open Exchange Rates, has reported partial service restoration following an upstream incident that caused missing currency data. As a result we found a small number of buyers from the impacted countries were unable to load the checkout page. Specifically, we found Krone (SEK, NOK, DKK, CZK) based currencies were primarily impacted. As Open Exchange Rates continues to resolve the issue we fully expected our systems to perform as expected. For more information on the status of the Open Exchange Rates incident please visit their status page https://status.openexchangerates.org/.

MONITORING 9 days ago - at 01/17/2026 01:45PM

Open Exchange Rates has reported partial service restoration following an upstream incident that caused missing currency data. Some currencies may still be unavailable, which may impact Buy Now, Pay Later providers. We are monitoring the situation as the vendor works toward full resolution.

IDENTIFIED 9 days ago - at 01/17/2026 01:44PM

An upstream issue with the Open Exchange Rates API is causing intermittent errors in our application and may impact Buy Now, Pay Later providers.

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