Outage in Teachable
Some student subscriptions not charged
Resolved MinorIncident Report
The team is aware that a number of student subscriptions that were scheduled to be processed on February 28th, 2026 were not charged. We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 03/02/2026 03:49PM
Our team has identified the problem that caused this issue, and all impacted subscriptions should be charged successfully by the morning of March 4th. We'll continue monitoring to ensure these payments are processed correctly, and we apologize for the delay.
INVESTIGATING
about 1 month ago - at 03/02/2026 02:58PM
The team is aware that a number of student subscriptions that were scheduled to be processed on February 28th, 2026 were not charged. We are currently investigating this issue.
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